Shipping times may vary depending on your location. Below are our estimated delivery timeframes:

Within Canada: 3 to 7 business days

Within the U.S.: 7 to 14 business days

You can track your order at any time by logging into your account and selecting the "Track My Shipment" option. Alternatively, you can use our built-in chat feature at the bottom right of the page for real-time order updates and assistance.

If you have any further questions, feel free to reach out to our support team.

We strive to ensure every order arrives in perfect condition, but if you receive a damaged, defective, or incorrect item, please inspect your order upon arrival and contact us immediately so we can resolve the issue.

To report a damaged item, email us at Rayan.sabagir@gmail.com with your order details and photos of the damage. Once we assess the issue, we’ll guide you through the return or replacement process.

Our 30-day return policy applies, meaning you have 30 days from the date of delivery to request a return. The item must be unused, with tags, and in its original packaging to be eligible.

If your return is approved, we will provide a prepaid return shipping label and detailed instructions on how to send the item back. Returns sent without prior approval will not be accepted.

For further assistance, feel free to reach out to us at shoparsh.co@gmail.com We're here to help!

Yes, we use secure payment processing services. ARSH does not store or process payment details directly; instead, our payment partners handle transactions securely.

You can always use the chat option to get information on who to speak to on your issue or you can always go to our contact us menu at the top and at the bottom in case it is serious and you need to speak to someone directly over the phone our contact support number is +1 647 819 0274